🛍️ Orders & Payments

Yes! You can place an order as a guest, but creating a KPush account allows you to track your orders, save your addresses, and retrieve your invoices at any time.

We accept secure payments by credit card (Visa, Mastercard, Bancontact) and PayPal. Transactions are protected via an SSL connection.

As long as your order has not yet been shipped, we can modify or cancel it. Please contact us quickly at store@kpush.net.

🚚 Delivery & Returns

We currently deliver in Belgium (€8),

Luxembourg, Netherlands, France, Germany (€17).

Monaco, Italy, Spain, Denmark, Austria (€35).

Each item is handmade or prepared, usually within 3 to 5 business days, and then shipped.
The total time depends on your country, expect about 5 to 10 business days.

As soon as your package is shipped, you will receive an email with a tracking link (Track & Trace).

You have 14 days after receipt to return an unused item.
Simply send an email to store@kpush.net before the return to obtain the return address.

🧵 Products & Manufacturing

All our creations are entirely handmade in Brussels, from the selection of fabrics to the placement of labels.

We carefully select our fabrics: some come from Africa (beautiful cotton wax with colorful patterns), while others are sourced locally.
We prioritize eco-friendly materials and use every piece of fabric to the fullest to avoid waste.

Yes! Some accessories can be made in a different fabric or format. Write to us, and we will see together what is possible.

🌿 Maintenance & Durability

Each creation comes with a small care label.
In general, opt for a gentle wash at 30 °C, without a tumble dryer, to preserve the colors and fabrics.

Yes: we prioritize solid materials, reinforced seams, and artisanal manufacturing to ensure that each product lasts as long as possible. We favor eco-friendly materials and make the most of every piece of fabric to avoid waste.

💌 Contact & Customer Service

By email at store@kpush.net or via our contact form.
We respond to all inquiries within 48 business hours.

Not yet! But we regularly participate in creator markets in Brussels (like the Christmas markets). Follow us on Instagram @kpushfashion to find out the upcoming dates.